Shipping policy

Shipping Policy – Aura Dailies™

Thank you for shopping with Aura Dailies™. We are committed to delivering your order as quickly and safely as possible.

Order Processing

All orders are processed within 1–3 business days after payment is received and verified. Orders are not processed or shipped on weekends or holidays.

Shipping Times

Estimated delivery times:

  • Canada: 3–10 business days

  • United States: 5–12 business days

  • International: 7–20 business days

Please note that shipping times are estimates and may vary due to customs processing, carrier delays, weather conditions, or other factors beyond our control.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email (when available) so you can monitor your shipment's progress.

Shipping Costs

Shipping costs are calculated at checkout unless a free shipping promotion is being offered.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Aura Dailies™ is not responsible for delays or lost packages caused by incorrect or incomplete addresses provided at checkout.

Lost or Delayed Packages

If your package is significantly delayed or appears lost in transit, please contact us and we will work with the shipping carrier to help resolve the issue.

Contact Us

If you have any questions regarding your shipment or order status, please contact our customer support team and include your order number for faster assistance.

Thank you for choosing Aura Dailies™.